Do you offer backup services?

No, we don't offer backup services. But we can allocate storage space to you on your backup server where you can store your backups.

I have ordered backup space, will the backup process start right after I pay for the service?

No, after you pay for the backup space, you will receive credentials to access some storage space on our backup server. You will need to set up the backup process on your own. For example, you can do it using a control panel.

Can I ask support specialists to help me set up backup?

Yes, you can submit a ticket, and our support specialists will help you with the initial backup setup.